Shipping Information

Step1: Fill out the Refining Shipping Form

• Include all of your contact information, including name, address, daytime phone number, and email address
• Be sure to provide an accurate description of all material you are sending, listing the type and weight of each material separately. For example:
  1. 10K Sterling silver
  2. 14K Platinum wire
• You can refer to your materials according to the following categories:
  1. Gold scrap-karat jewellery, scrap, and bench filings
  2. Silver scrap and filings
  3. Platinum scrap and filings
  4. Palladium scrap and filings
  5. Gold filled scrap, watch bands, and optical scrap
  6. Floor-sweeps, polishings, buffings, emery, and filters*
  7. * These are processed separately from readily melt-able materials.
• Note any special information, such as processing or return instructions
• Please indicate your settlement preferences

Step2: Wrap your jewellery scrap and filings in heavy plastic bags (separately, if possible). Seal the bags, and then place them in a sturdy shipping box

• We strongly recommend that you use strong sealing tape and that you double-bag the materials or use large-mouthed plastic bottles
• Use packing material, such as bubble-wrap or newspaper, to prevent shifting during shipping

Step3: Affix the Pre-Printed Shipping Labels to the box

• The “Ship-to” address goes in the center and the “Shipped-from” in the upper-left corner, just like a normal letter.
• Do not make any mention of precious metals on the outside of your package.

Step4: Ship Your Package

If you are shipping with the Canadian or U.S. postal service, you can drop your package off at your nearest post office. You can also drop it off by appointment at our facility:

Refine All Metals Ltd. 
1470 Centre St, Unit 3,
Thornhill, ON L4J 3N1

If you use FedEx, UPS, Brinks, or the federal postal service, it is recommended that you ship all precious metals registered and insured. Insurance coverage is available through most carriers.

Refine All Metals can schedule an insured FedEx pickup at your location. We will pay for shipping costs of up to $50 (coupon required) for settlements of $5000. Final shipping costs in excess of $50 will be deducted from your final settlement. Insurance and overnight costs not included.
Please call for a quote.